SYDNEY

SERVICE COORDINATOR (NIGHT SHIFT)

At Modus Projects we provide project management, construction, fit-out, preventative and reactive maintenance services to some of Australia’s leading brands, including major banks, government departments and petroleum sites.

We have an exciting opportunity for a highly motivated Night Shift Service Coordinator to join our Operations team in Cronulla. Use your strengths working in a fast-paced environment to deliver high-quality and timely solutions to your clients, you will need to be forward thinking and eager to learn. This is a fantastic opportunity for the right person to be a part of a fast-growing company and develop into an integral person within Modus Projects.

Responsibilities

  • Build effective working relationships with our regular contractors and tradespeople
  • Maintain strong customer relationships through regular meetings and communications
  • Liaise with clients and trades people to prioritise and schedule maintenance jobs
  • Receive and manage incoming calls accordingly
  • Monitor, control and manage work orders and job requests to meet customer expectations
  • Assist with processing of quotations
  • Assist with maintaining accurate data in TSM and website databases
  • Compile client reports and distribute to key stakeholders, on time and to a high standard

Skills & Experience

  • Exceptional integrity and work ethic
  • 2+ years experience in a similar role
  • Exceptional communication and multitasking skills
  • Exceptional organisation and time management skills
  • Friendly and sociable personality
  • Quick learner
  • High level of attention to detail
  • Intermediate computer skills (MS Word, MS Excel)
  • Proven experience in meeting & exceeding KPIs

How to Apply

To apply, please send a 2 page resume and cover letter to recruitment@modusprojects.com.au, with the subject line “Night Shift Service Coordinator, Sydney”.

Only successful applicants will be contacted following shortlisting.