BRISBANE

SERVICE COORDINATOR

Modus Projects are the trusted provider of commercial project management, construction, fit-out and facility services to Australia’s leading brands.

This is a full-time role in our Operations team based in Newmarket. You will work to deliver high quality and timely solutions to our clients.

Why should you join us?

  • Join our tight-knit and down to earth team - We highly value our staff and try our best to make it a great workplace for you - such as enjoying a paid day off on your birthday
  • Flexibility and autonomy - This position would suit someone who can work autonomously but also enjoys being part of a team
  • The best job security - Stable full-time work with immediate start available
  • Progress your career with us - Join a growing business with career opportunities that present to the right candidate

Duties & responsibilities

  • Build and maintain effective relationships with our regular contractors, tradespeople and customers
  • Liaise with clients and trades people to prioritise and schedule maintenance jobs
  • Receive and manage incoming calls
  • Monitor, control and manage work orders and job requests
  • Assist with processing of quotations
  • Assist with maintaining accurate data in TSM and website databases
  • Compile client reports and distribute to key stakeholders

Skills and Experience

  • Stable work history and 2+ years' experience in a similar high level customer service or sales support role
  • Strong English communication skills
  • Proficient in the Microsoft Office suite
  • Ability to easily build rapport and sociable personality
  • Proven ability to multitask and a quick learner

How to apply

To apply, please send a two-page resume and cover letter to recruitment@modusprojects.com.au, with the subject line “Service Coordinator Brisbane”.

Please ensure your CV and cover letter clearly shows your commercial experience, in particular working on retail sites. Please include information such as sites worked, the type of work undertaken and duration of work.

Only successful applicants will be contacted following shortlisting.